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BlackBerry® OS Smartphones

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Contributor
Posts: 36
Registered: ‎07-21-2013
My Device: BlackBerry Playbook
My Carrier: T-Mobile UK; PlayBook is WiFi only
Accepted Solution

Switching phones from 9320 to 9720.

Please can someone tell me where I can download a manual that will help me, or is it possible via BlackBerry Desktop Software?

 

I need this answer ASAP.

 

Thanks

Techie Charlie.
Trying to stay loyal to BlackBerry.
Currently using BBM on my Android Motorola Moto G
Super Contributor
Posts: 289
Registered: ‎10-24-2013
My Device: iPhone 5s
My Carrier: Telus

Re: Switching phones from 9320 to 9720.

Blackberry Desktop Software has a device swap wizard.  Takes you through it step by step, very easy.

 

Two suggestions:

 

- Do another backup on your original device beforehand

- When prompted to wipe the old one, decline (you can wipe it in a week or so, once you're happy on your new device and certain you won't be going back and all of your data is on the new device).

 

Might also want to make sure you're running the latest BlackBerry Desktop Software as well.

 

Cheers!

Contributor
Posts: 36
Registered: ‎07-21-2013
My Device: BlackBerry Playbook
My Carrier: T-Mobile UK; PlayBook is WiFi only

Re: Switching phones from 9320 to 9720.

Nice One fischersd

Techie Charlie.
Trying to stay loyal to BlackBerry.
Currently using BBM on my Android Motorola Moto G