08-30-2012 04:25 AM
Tried to sync my 9800 with my new PC and get the message: Sync error: CRTranRec::GetModifedInfo : Modified Info not available
Thought I was had left my trouble with my old PC behind that gave me the message: CRTranRec::GetLinkedRecordld : Invalid linked
Similar but pionts to a common issue perhaps?
Has anybody resolved this?
09-02-2012 02:37 PM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
I realize that it contains nothing useful...therefore, I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
Good luck and let us know!
09-04-2012 09:29 AM
I am experiencing the same problem. Have you resolved the issue yet? If so, can you please assist me on how to fix this problem? I have tried the thread below but it doesn't work.
Everything known about this error is posted. You can search for other threads that also discuss it to see if you can find anything useful.
But, "it doesn't work" doesn't really tell us anything to help you with the "start over" process...there are simply too many steps in that to know, from "it doesn't work", what exactly went wrong for you.