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New Contributor
Posts: 2
Registered: ‎10-07-2012
My Device: Torch 9810
My Carrier: AT&T

Sync Issues Torch 9810

I recently updated to the 7.1 Bundle 1997 software for my Blackberry Torch 9810. When I went to sync for the first time I did not notice and it deleated over 100 contacts from my laptop outlook 2010. Once I figured out what happend I emailed each of the missing contacts off my blackberry torch and saved them back on my laptop. The next time I did my sync the newly added contacts from my laptop duplicated themselves in my torch 9810 contact list. I then went in and deleated the duplicate contacts on my torch 9810 and went to sync again. When I get to the part where it wants me to confirm adds/deletes and sync it again is trying to delete over 100 contact entries off of  my laptop, so I canel.

I checked my setting and the contacts to microsoft outlook is set for two way between devise and computer which is how it has always been.


I want the same contacts to be on both my laptop and Torch 9810.


I must be missing somthing but don't know what?


Thank you,