08-10-2012 11:38 AM - edited 08-10-2012 11:49 AM
I am using a 9810. i had to reinstall windows and since i cant sync with Outlook. It worked fine earlier. dont know which version of the Blackberry desktop i had then. Downloaded Desktop 7.1 now and since when i try syncing with MS Outlook the sync stops midway and i get message "CRTranRec::GetLinkedRecordId : Invalid linked record". Cant sync anything. Get the same error with contacts, memos, tasks etc even if synced individually
Solved! Go to Solution.
08-10-2012 04:38 PM
Hi and Welcome to the Community!
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
08-11-2012 03:42 AM
08-11-2012 09:06 AM
08-16-2012 09:21 AM
08-16-2012 10:11 PM
It synced once and now gives a similar error with a different name "errorcode 0x80040fb3". it starts syncing and then throws up the error and stops syncing. i have BB Desktop
However intellisync pointed the entries where the there were conflicts between some entries. One had to fix them one by one. Specially callender entries. Somehow some annual events showed busy on the Outlook and the same showed free on the BB....how that happens is unknown...maybe RIM can figure that out. Anyway, its all sorted and am back to desktop 7, thanks to your help.