Thank you for visiting the BlackBerry Support Community Forums.
BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)
BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.
"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."
- Kevin Michaluk, Founder, CrackBerry.com
Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.
02-09-2009 05:11 PM
My most recent history is with a Motorla Q Phone. Yea, I know, but it was a company phone so I didn't have a choice. Anyway, I did like the "Active Sync" functionality it had. Is there a way for the BB In Box to stay in Sync with Outlook In Box (We're on BES)? Specificially, when I delete an email or move an emial in Outlook, I would like the email to be deleted from the BB In Box. Similarly, if I delete an email from the BB In Box, I'd like it to delete from the Outlook In Box.
02-09-2009 05:14 PM
02-09-2009 05:36 PM
Ok, still a little bit lost. Here's what I've been able to achieve so far. When I delete from my Outlook In Box, it deletes on the BB In Box. And vice versa. What seems to be causing problems, is when I move a message from my Outlook In Box into an Outlook Personal Folder, the BB leaves the message in the BB In Box. I do not have any personal folders setup on the BB (don't really want them if I can avoid it). How do I get the BB to delete the message from the BB In Box when I move it in Outlook?
Solve this and I'll let you keep your Avatar...but only for the rest of the year! ;-)
Seriously though, thank you for your help!
02-09-2009 05:44 PM
This is the problem, if you are not deleting the mail from the Outlook, why the Blackberry device go to delete the mail?
You need to setup the filters on the exchange too, so if you move the mail in inbox the mail is moved too in the Blackberry device.
02-09-2009 06:19 PM
Yup...I'm in well over my head. I understand that the fact that i'm moving items in outlook and not deleting them is causing the problem. So you're saying I need to setup a filter in Outlook? I've read the Outlook Help on setting up Synchronization Filters but am unclear exactly what to setup *bangs head on desk*
Can you dumb this down for the technologically challenged at all?
02-09-2009 06:26 PM
So you're saying I need to setup a filter in Outlook?
No, in the exchange server, you wrote that you have filters to move the mails to specific folders right?
02-09-2009 06:28 PM
02-09-2009 06:34 PM