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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎09-06-2012
My Device: bold 9900
My Carrier: Vodafone D2

Sync contacts from BB bold 9900 to Outlook 2012

Hi I have a BB Bold 9900, i need to sync the contacts from the device to outlook 2010. I have disabled wireless sync for the contacts from the device. Once i start the sync, i get the message saying "Check permission on exchange and try again". Any idea what i need to do on outlook to get this done.


I have desktop manager v 6


Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Sync contacts from BB bold 9900 to Outlook 2012

Hi mmounir1123,


Can you please verify if your Microsoft® Outlook® using a .pst file to synchronize with or are you synchronizing with Microsoft® Exchange? Is the BlackBerry® Desktop Software installed in a Windows® user account with administrative priveleges? Is your BlackBerry® Bold™ 9900 smartphone activated on a BlackBerry® Enterprise Server?





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Posts: 15
Registered: ‎01-10-2012
My Device: Curve 9300
My Carrier: Pelephone

Re: Sync contacts from BB bold 9900 to Outlook 2012


I have the same issue , only enterprise activation contacts sync works

Please advice