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New Contributor
Posts: 5
Registered: ‎04-01-2010
My Device: Blackberry Tour 9630
My Carrier: Verizon

Sync error message = CRTranRec::GetLinkedRecordld:Invalid Record ld

[ Edited ]
Blackberry Synchronization  error message CRTranRec::GetLinkedRecordld:Invalid Record ld
I am unable to sync my BB Tour 9630 with my MS Outlook (2007) CALENDAR. The contacts synced successfully but when syncing the calendar I get the following message >>
Blackberry Synchronization  error message CRTranRec::GetLinkedRecordld:Invalid Record ld
If you can assist in resolving this error, please respond here or to to [Removed personal information to comply with Community Guidelines and Terms and Conditions of Use.]
Posts: 11
Registered: ‎07-31-2012
My Device: Bold 9930
My Carrier: Sprint

Re: Sync error message = CRTranRec::GetLinkedRecordld:Invalid Record ld

I'm have the same issue and can have not been able to synch for a week.  Can anyone help us???

Hall of Famer III
Posts: 59,104
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (, Playbook (
My Carrier: TMobile USA

Re: Sync error message = CRTranRec::GetLinkedRecordld:Invalid Record ld

Hi and Welcome to the Community!

I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!

Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Contributor
Posts: 3
Registered: ‎10-11-2012
My Device: BB z30
My Carrier: O2 UK

Re: Sync error message = CRTranRec::GetLinkedRecordld:Invalid Record ld




After weeks of nightmares, swearing on RIM etc etc thanks to Jesus, Allah, Buddha … solution for our problem came through. Its bloody facebook responsible for ID Error! Let me explain.

I had uncle on my F. After a while I have removed inquisitive bast…d from my friend list and this is where my sync problem started. I didn’t know that until yesterday when by doing simple tests solution appear to be easy peasy lemon squeezy. Let me explain.   When you installed you facebook on BB, synchronizing F photo with your BB contacts photo was ticked yes [probably most people do that] When I reinstalled facebook [update] I have changed my mind = [didn’t wanted to connect my BBM, contacts etc with F] For some reason BB soft doesn’t like it [probably thinks contacts details may be corrupted as it shows under photo description: “no data available etc”   All what you need to do to fix your problem is go through ALL contacts and see if any facebook data [on my BB it was always blank photo] are missing. What I did is removed all blank facebook photos from contacts list. PS. For most of my friend I have photo taken by me etc attached to BB contact. For some I had F photo sync-ed.         CRTranRec::GetLinkedRecordld:Invalid Record ld Sync error message solution



New Contributor
Posts: 8
Registered: ‎12-07-2009
My Device: 8900 AT&T
My Carrier: AT&T

Re: Sync error message = CRTranRec::GetLinkedRecordld:Invalid Record ld

Thank you SO much for the help on deleting Facebook photos for device contacts with a conflict.  I have been occasionally plagued by this issue on and off from the inception of Desktop 7.x, and RIM has never been of any help in resolving the issue. 

Trusted Contributor
Posts: 116
Registered: ‎08-04-2010
My Device: Q10
My Carrier: EE (UK)

Re: Sync error message = CRTranRec::GetLinkedRecordld:Invalid Record ld

This is the answer! After trawling through other posts it's a relatively simple photo issue. My problem came with the latest Facebook update for Blackberry. As above I went through and deleted any blank photos and I'm back up and running. Many thanks!

New Member
Posts: 1
Registered: ‎01-15-2013
My Device: Tourch 1900
My Carrier: ATT

Re: Sync error message = CRTranRec::GetLinkedRecordld:Invalid Record ld

Did this and it worked great.  As I read his thread, it was the "turning off" the FB integration to contacts when I realized I had done the same with my FB upgrade on my phone.  Thanks gain11177

New Member
Posts: 2
Registered: ‎05-01-2009
My Device: Not Specified

Re: Sync error message = CRTranRec::GetLinkedRecordld:Invalid Record ld

Thanks for your help.


Para los que no leen ingles, es simple arreglar el error. Entren a TODOS los contactos del blackberry y borren la foto que tiene Facebook y sincronicen nuevamente con ese se acaba el error.


gracias por la ayuda

New Developer
Posts: 39
Registered: ‎10-05-2011
My Device: Curve 9360
My Carrier: Orange

Re: Sync error message = CRTranRec::GetLinkedRecordld:Invalid Record ld

Try this one then. I don't have Facebook and I have the same Blackberry Desktop software on each of my PC and laptop. My Curve syncs perfectly with my PC and gives me the CRTRanRec message when I try to synch it with my laptop! Only difference I can see is that the laptop is running W7 64 bit and the PC W7 32 bit. Any ideas?

Posts: 12
Registered: ‎08-16-2010
My Device: Bold 9000
My Carrier: Vodafone

Re: Sync error message = CRTranRec::GetLinkedRecordld:Invalid Record ld

Where do I find Facebook data in my contacts? Sorry I´m struggling here as I don''t know why I've suddenly stopped synchronising. Thanks Andrew