08-01-2012 12:16 AM - last edited on 08-01-2012 04:46 AM by PatL
08-01-2012 02:41 PM
Hi and Welcome to the Community!
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.
10-11-2012 07:07 AM
After weeks of nightmares, swearing on RIM etc etc thanks to Jesus, Allah, Buddha … solution for our problem came through. Its bloody facebook responsible for ID Error! Let me explain.
I had uncle on my F. After a while I have removed inquisitive bast…d from my friend list and this is where my sync problem started. I didn’t know that until yesterday when by doing simple tests solution appear to be easy peasy lemon squeezy. Let me explain. When you installed you facebook on BB, synchronizing F photo with your BB contacts photo was ticked yes [probably most people do that] When I reinstalled facebook [update] I have changed my mind = [didn’t wanted to connect my BBM, contacts etc with F] For some reason BB soft doesn’t like it [probably thinks contacts details may be corrupted as it shows under photo description: “no data available etc” All what you need to do to fix your problem is go through ALL contacts and see if any facebook data [on my BB it was always blank photo] are missing. What I did is removed all blank facebook photos from contacts list. PS. For most of my friend I have photo taken by me etc attached to BB contact. For some I had F photo sync-ed. CRTranRec::GetLinkedRecordld:Invalid Record ld Sync error message solution
10-15-2012 04:24 PM
Thank you SO much for the help on deleting Facebook photos for device contacts with a conflict. I have been occasionally plagued by this issue on and off from the inception of Desktop 7.x, and RIM has never been of any help in resolving the issue.
01-11-2013 08:09 PM
This is the answer! After trawling through other posts it's a relatively simple photo issue. My problem came with the latest Facebook update for Blackberry. As above I went through and deleted any blank photos and I'm back up and running. Many thanks!
01-15-2013 01:50 PM
Did this and it worked great. As I read his thread, it was the "turning off" the FB integration to contacts when I realized I had done the same with my FB upgrade on my phone. Thanks gain11177
09-01-2013 07:40 AM
Thanks for your help.
Para los que no leen ingles, es simple arreglar el error. Entren a TODOS los contactos del blackberry y borren la foto que tiene Facebook y sincronicen nuevamente con ese se acaba el error.
gracias por la ayuda
09-14-2013 01:42 PM
Try this one then. I don't have Facebook and I have the same Blackberry Desktop software on each of my PC and laptop. My Curve syncs perfectly with my PC and gives me the CRTRanRec message when I try to synch it with my laptop! Only difference I can see is that the laptop is running W7 64 bit and the PC W7 32 bit. Any ideas?
12-01-2013 04:57 AM
Where do I find Facebook data in my contacts? Sorry I´m struggling here as I don''t know why I've suddenly stopped synchronising. Thanks Andrew