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New Member
Posts: 1
Registered: ‎02-01-2013
My Device: Curve 9380
My Carrier: Cell C

Sync error message

I am new to this forum and hope someone can help me.  On syncing, I receive the following error message:

 

 

"CRSyncStatusDB::GetModlnfoFromDB- Unable to open modified info file C:\Users\mzaprz \AppData\Locai\Research In Motion\BiackBerry Desktop\XCPCSync.OEM \SyncSDK.209.601\Data\{DBCB46118AE344AA9359557844F4ADB}.Mod for reading"

 

What does it mean and how can I fix it?

 

Hall of Famer III
Posts: 57,562
Registered: ‎11-28-2008
My Device: PRIV (6.0.1/AAG111), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1526)
My Carrier: TMobile USA

Re: Sync error message

Hi and Welcome to the Community!

 

In the public KBs, I don't find anything that is quite right...but perhaps your search may prove more useful:


Otherwise, I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!



Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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