11-06-2012 03:29 PM
I have the french version of BlackBerry Desktop software, so the error message is in french. Sorry about that. It says:
Erreur de sunchronisation
Un enregistrement comportant l'identifiant indiqué existe déjà.
It would translate about like this
a record with the specified identifier (user??) already exists
I have BlackBerry Desktop Software version 220.127.116.11, trying to sync with Torch 9800 v18.104.22.1687
Oh, and might I add, I'm trying to run it under Windows 8 Pro X64
Thanks for your help
11-16-2012 01:26 PM
Welcome to the Support Community!
This KB article should provide more information on the synchronization error you are receiving. "Error "Record with specified Id (<RECORD_ID>) not found" is displayed when synchronizing calendar data using the BlackBerry Desktop Software" http://bbry.lv/XhJdKe
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