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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎01-30-2012
My Device: Bold 9780
My Carrier: Q-tel

Sync issues

I have 9780 bold and cannot get the desktop software to accept the selection of Outlook for syncing calendar and address book. I go through the steps and then click finish, and the boxes for calendar or address book are not checked. Please help!

Forums Advisor III
Posts: 1,069
Registered: ‎04-12-2009
My Device: Samsung Galaxy S II SkyRocket (yes, Android)
My Carrier: AT&T

Re: Sync issues

Which version of the Desktop software and which version of Outlook. If Outlook 2007 or 2010, is it a "Click to Install" version, or a full version? If it is a "click to install" version, you will need to get the full version. You can get it from Microsoft's website for free.