07-18-2012 12:11 PM
I have an error when I sync my phone calendar to outlook 2010 professional
The message said after 1534 records : error at line 140 send the journal error.cpp to tech support...
How can i ship this file i did not find it on my laptop ?
Everthing else sync correctly
Version of desktop is 5.0 pack 1638
07-18-2012 01:42 PM
Hi and Welcome to the Community!
Here are two KBs that discuss that error:
Hopefully they contain something useful! There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
07-18-2012 02:33 PM
I suggest this thread:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.