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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎03-23-2010
My Device: 8100
My Carrier: Vodafone

Sync older emails

Over the last couple of years I've been having to delete emails from my Oulook Exchange, and then again from my BB as 2 seperat actions.


 Our IT wasn't up to the task and I only just discovered the settings that allows the phone and the outlook to sync when an email is deleted from either, with the other...


My issue is... I now have an Outlook and a BB who's past 2 years of emails don't really resemble each other - only emails from today onwards are the mirror of each other between Outlook and the BB.


 Is there anyway I can get my BB to simply sync completly with the Exchange Server and make the BB a mirror image of my Oulook for ALL emails?


BB curve, 8250.




Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Sync older emails

Hi Lostris,


Did you recently activate your BlackBerry smartphone on the BlackBerry Enterprise Server (BES)? If so, only email from that point onward will appear on your device.  The administrator can, however, adjust the message pre-population to reflect up to 14 days prior to activation in your inbox only.  To do this, your account would need to be removed from the BES and you would have to do a clean re-activation.






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