Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Developer
Posts: 39
Registered: ‎10-05-2011
My Device: Curve 9360
My Carrier: Orange
Accepted Solution

Sync problem - connector specific error

Suddenly I get the following message when I try to sync my Curve to my Windows 7 PC.  'Connector Specific Error'.


Maybe this means the wire has died, but, if so, how would it connect?

Posts: 2,372
Registered: ‎07-13-2009
My Device: BlackBerry Z10 smartphone

Re: Sync problem - connector specific error

Hello Superwall,


The following article will provide you with more information regarding this error message:


"Connector Specific Error" when synchronizing with a BlackBerry smartphone running BlackBerry 6 or BlackBerry 7 - http://www.blackberry.com/btsc/KB26181


We hope this helps.


Thank you.



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click "Accept as a Solution" for posts that have solved your issue(s)!

New Developer
Posts: 39
Registered: ‎10-05-2011
My Device: Curve 9360
My Carrier: Orange

Re: Sync problem - connector specific error

I actually reloaded my current version (6)   but the principle was the same. Thanks.