Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

Thank you for visiting the BlackBerry Support Community Forums.

BlackBerry will be closing the BlackBerry Support Community Forums Device Forums on April 1st (Developers, see below)

BlackBerry remains committed to providing excellent customer support to our customers. We are delighted to direct you to the CrackBerry Forums, a well-established and thorough support channel, for continued BlackBerry support. Please visit http://forums.crackberry.com or http://crackberry.com/ask. You can also continue to visit BlackBerry Support or the BlackBerry Knowledge Base for official support options available for your BlackBerry Smartphone.

"When we launched CrackBerry.com 10 years ago, we set out to make it a fun and useful destination where BlackBerry Smartphone owners could share their excitement and learn to unleash the full potential of their BlackBerry. A decade later, the CrackBerry community is as active and passionate as ever and I know our knowledgeable members and volunteers will be excited to welcome and assist more BlackBerry owners with their questions."

- Kevin Michaluk, Founder, CrackBerry.com

Developers, for more information about the BlackBerry Developer Community please review Join the Conversation on the BlackBerry Developer Community Forums found on Inside BlackBerry.

New Member
Posts: 1
Registered: ‎05-25-2011
My Device: Torch 9800
My Carrier: MTS

Sync with MAC

I downloaded Blackberry  Desktop software for MAC to sync my Torch.  It will sync my contacts but not my iCal.  It stays on syncing calendar and hangs.  I let it run over night, but still transferring after 12 hours.


Anybody have any suggestions?

New Contributor
Posts: 9
Registered: ‎01-14-2011
My Device: bold 9700
My Carrier: rogers

Re: Sync with MAC

This is driving me crazy as well..  Anyone???  I am so ready to toss my bb and switch.  This is umm... SORT OF IMPORTANT and this issue is all over the boards...with no resolution. 

New Contributor
Posts: 2
Registered: ‎06-03-2011
My Device: Curve 8530
My Carrier: US Cellular

Re: Sync with MAC

I have been having sync problems for a couple of months.  My carrier support suggested using Google sync for contacts, which i did but now my sync with Entourage calendar only works one way: from blackberry to entourage.  It won't sync from entourage to blackberry.  Very frustrating!  And it even deletes some recurring events on my entourage calendar.  I think I have checked and re-checked all settings but maybe there is something I missed?

New Contributor
Posts: 7
Registered: ‎06-18-2010
My Device: Bold 9650
My Carrier: verizon

Re: Sync with MAC

You are going to love this answer. I had a similar problem when I first got my bold and there is a setting in one of the options tabs that needs to be changed but I can't remember which one and what it is called as this was last year and I've never had the problem since. I got the info from my service's blackberry customer service guy.
New Contributor
Posts: 9
Registered: ‎01-14-2011
My Device: bold 9700
My Carrier: rogers

Re: Sync with MAC

Only problems...no answers...Blackberry stinks.


Posts: 1
Registered: ‎06-04-2011
My Device: torch 9800
My Carrier: kbdou

Re: Sync with MAC

Calendar synchronization with Entourage/iCal erases all data about one day to 2 or 3, since last month.

It first ask but I don't have an other choice if I want to synchronize.

I must back up iCal and restore the backup but I loose the directions of the Blackberry, and the tranfer to Entourage is slow.

Some events are also multiplied (sometimes 30 times)

Who can find a solution ? Thanks

Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Sync with MAC

Hey coachkozy & Virtuewelle,


When you click on Calendar in BlackBerry Desktop Software do you have any calendar that are listed as Read Only?  


How many calendar entries are currently on the BlackBerry?


If you try to perform the synchronization with no calendar entries on the BlackBerry does it go through successfully?


I look forward to your replies.





Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Like! for those who have helped you.

Click  Accept as Solution for posts that have solved your issue(s)!

New Member
Posts: 1
Registered: ‎06-20-2011
My Device: BB Torch
My Carrier: Telus

Re: Sync with MAC

No help / solution to desktop software for mac hanging provided by BB/RIM. Let the stock price fall to reflect the true value of this company. Torch for sale cheap, iphone wanted.

Posts: 21
Registered: ‎06-21-2011
My Device: Torch 9860 & Playbook 64G
My Carrier: Celcom

Re: Sync with MAC

Syncing with Mac OS X 10.6.7 is a not easy. Can ONLY sync addressbook but not directly from Outlook 2011 for Mac. Not really syncing since always opts to delete all data in BB, have to make sure new entries are done in Outlook. Outlook have to sync with Mac Addressbook then to BB 9780 from Desktop Manager Build 2.0.1 (build 14). There is no option from Desktop Manager to choose the reference point of syncing. Very frustrating since cannot sync Notes, Calendar and Task. Opt not to double work by doing entry on iCal and Outlook.