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New Contributor
Posts: 9
Registered: ‎07-21-2008
My Device: Not Specified

Sync with Outlook deletes old calendar entries

Help!  I keep my old calendar entries to track expenses, meeting dates, etc. I don't delete them, but when I sync my BB up with my calendar, it does!  How do i fix this?
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Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Sync with Outlook deletes old calendar entries

[ Edited ]

ehr1967 wrote:
Help!  I keep my old calendar entries to track expenses, meeting dates, etc. I don't delete them, but when I sync my BB up with my calendar, it does!  How do i fix this?
hello,

you must set the number of days you want to keep in your calendar.

from the home screen :
Home Screen >> Calendar application >> Menu key >> Options
Keep appointments :
  • 15 Days
  • 30 Days
  • 60 Days
  • 90 Days
  • Forever
Message Edited by Xandrex on 08-19-2008 04:57 PM



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New Contributor
Posts: 9
Registered: ‎07-21-2008
My Device: Not Specified

Re: Sync with Outlook deletes old calendar entries

Thanks, but I did that already!!!  it's actually keeping them on the BB and deleting them on my Outlook.  I've searched calendar options on Outlook but don't find it...
New Contributor
Posts: 3
Registered: ‎08-14-2008
My Device: Not Specified

Re: Sync with Outlook deletes old calendar entries

Your answer seemed like a good one, except there is no such option on my 8830 (recently purchased).  But my deletions are not occurring on my Outlook, but on my 8830!!.  Last time I sync'd (yesterday), the Berry asked me if I wanted to allow the deletion of 146 calendar entries from 1-25-08 to 6-13-08!  I rejected that.  I did notice in the calendar options there's a field that lists the number of entries allowed in the calendar, but this figure cannot be changed.
Guru I
Posts: 19,020
Registered: ‎07-29-2008
My Device: Passport, Playbook, 9320BES
My Carrier: Bouygues _ SFR

Re: Sync with Outlook deletes old calendar entries

[ Edited ]
both of you :
when you open Desktop Manager, there is an option regarding calendar synchronization. You must choose one among :
Blackberry --> Outlook
Blackberry <-- Outlook
Blackberry <-> Outlook
Message Edited by Xandrex on 08-20-2008 03:58 PM



The search box on top-right of this page is your true friend, and the public Knowledge Base too:
New Contributor
Posts: 9
Registered: ‎07-21-2008
My Device: Not Specified

Re: Sync with Outlook deletes old calendar entries

Xandrex, are you talking about the conflict resolution thing?  I can't find another way to have it just sync up the stuff on the device.
New Contributor
Posts: 9
Registered: ‎07-21-2008
My Device: Not Specified

Re: Sync with Outlook deletes old calendar entries

and i changed the conflict res so that the DEVICE wins, but that didn't help.

 

where is the setup thing you're talking about?

 

New Contributor
Posts: 5
Registered: ‎09-02-2008
My Device: Not Specified

Re: Sync with Outlook deletes old calendar entries

X -

 

I've changed this option in my 8830 and still experience the same problem:  appointments 60 days & older are being deleted by the BB and synch tries to delete on Outlook.  I've done a soft reset of the device and the problem continues - synch wants to delete the same 5 appointments in Outlook.  Suggestions for next steps?

 

Thanks,

 

Outlook 2007

Vista Ultimate

Blackberry Desktop Manager 4.3.0.17

Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: Sync with Outlook deletes old calendar entries

[ Edited ]

Hi,

Reset your sync options on the desktop manager, in calendar, make sure you check all appointments, this synchronizes the entire calendar. I do the same for reference.

Please let me know if I can help further!

Thanks,

Message Edited by Bifocals on 09-02-2008 04:47 PM
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New Contributor
Posts: 5
Registered: ‎09-02-2008
My Device: Not Specified

Re: Sync with Outlook deletes old calendar entries

Thnx Bifocals -

 

I thought I've checked everything carefully in Desktop Manager: the Setup and Advanced tabs under the Calendar synchronization tab:  two way synch; transfer all items from past 180 days prior to 1800 days after today; under conflict resolution, Outlook wins. On the BB 8830 - under Calendar options, keep appointments is set to Forever.  Problem still persists but only on the 5 appoinments that just turned 60 days old.

 

Do you thing re-installing Desktop Manager with the newest build would help?