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Visitor
Posts: 1
Registered: ‎08-29-2012
My Device: 8310
My Carrier: Ufone

Sync

I am trying to Sync my 8310 to my Outlook via "Blackberry Desktop Software"

but its giving me this Error... Smiley Sad

 

Error in generating default mapping

 

Help me Please...!

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Hall of Famer III
Posts: 58,470
Registered: ‎11-28-2008
My Device: DTEK50 (AAI82), PRIV (AAI795), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Sync

Hi and Welcome to the Community!

I find no articles with that exact error message, so I suggest this thread:

It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.

Good luck!


Occam's Razor nearly always applies when troubleshooting technology issues!

New to the Community? Click here and also here for helpful guidance. Also please click here for additional helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions. If anyone has been helpful to you, please show your appreciation by clicking the button. Need a reference to BB10 OS/SR versions? Click here. Need a specific BB10 AutoLoader? Send me a private message.

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New Member
Posts: 1
Registered: ‎08-22-2015
My Device: BlackBerry Q10
My Carrier: T-Mobile

Re: Sync

I'm getting the same error message. It's sporadic, and it just started about a month ago for me. Have you figured it out, yet?