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Contributor
Posts: 19
Registered: ‎04-08-2008
My Device: Not Specified

Synch'ing calendar between Outlook 07 and BB DTM 4.3 crashes DTM

[ Edited ]

Following problems with BB DTM not even running, clean install of BB DTM 4.3.025 now suffering repeated crashes when synch'ing the calendar between Outlook 07 (fully patched Vista) and my BB 8100... DTM dialog says "processing device calendar" when it crashes. Tried all manner of variation - limited date ranges, all dates synch, one-way synch, two-way synch,... crashes when dialog says "processing device calendar".

Anyone any clues?

Message Edited by mcurtiz on 04-08-2008 03:20 PM
Mark
Pearl 8100 & 8120 on Orange | 4.5.0.5.52
BB DTM 4.5.075
nc6220 Pen M | Vista Biz 6.0.6000.20752
Contributor
Posts: 39
Registered: ‎04-03-2008
My Device: Not Specified

Re: Synch'ing calendar between Outlook 07 and BB DTM 4.3 crashes DTM

I would enable advanced logging and see if you can nail down where the issue exactly is happening.

 

http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB01451&sliceId=SAL_Pub...

 

OR

 

Try going into Backup/Restore - backup the device.

Go into Advanced and your device databases are listed on the right, highlight calendar and choose clear.  It will wipe your calendar.

on the right hand window you should see the backup file you just created, highlight calendar and click on the arrow pushing it to the right window and back onto your handheld.

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Contributor
Posts: 19
Registered: ‎04-08-2008
My Device: Not Specified

Re: Synch'ing calendar between Outlook 07 and BB DTM 4.3 crashes DTM

Thank-you. Clearing the calendar on the device, then pushing the backup of that database back, as per your suggestion, followed by synch'ing the calendar (only) as normal worked without DTM crashing... yippee!!
Mark
Pearl 8100 & 8120 on Orange | 4.5.0.5.52
BB DTM 4.5.075
nc6220 Pen M | Vista Biz 6.0.6000.20752