05-26-2008 11:36 PM
Are you using PocketMAC for this? (Because AFAIK there is no BB software for the Mac).
05-27-2008 03:06 AM
The PocketMac software is not recognizing the BlackBerry. This may be due to a USB power issue, or you may need to uninstall your PocketMac, and ensure you install PocketMac 4.0.20b.
To test to see if it is a simple USB power issue, try swapping the USB cord into another port. Also, ensure that it is a direct connection to the USB port, and not a USB hub or docking station you are connecting to.
You can download PocketMac 4.0.20b at this link:
Hope this helps !
06-13-2008 03:30 PM