Welcome to the official BlackBerry Support Community Forums.

This is your resource to discuss support topics with your peers, and learn from each other.

inside custom component

BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎02-29-2012
My Device: Curve 8520
My Carrier: Proximus

Synchronisation Curve 8520

I have a curve 8520.  Recently, when I wanted to synchronise I got a message saying the intellisync no longer works for synchronising and that a new organiser sync engine is in place.  I then had to confirm my settings, which I did.  When I then pressed sync it starts working (updating calender etc)  but it then gets "stuck" during the "preparing sync preview" - this just goes on and on and my synchronisation hasn't worked....please tell me what to do as my system worked perfectly with intellisync

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Synchronisation Curve 8520

Hello DBMS,


Welcome to the BlackBerry Support Community.

What version of BlackBerry® Desktop Software do you currently have installed? Please try uninstalling it and downloading and installing the version posted here: http://bbry.lv/9CBxoS


Hope this helps.



Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!