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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎03-30-2013
My Device: Curve 9300
My Carrier: Vodafone

Synchronisation problems since Office 2013

I have a BB Curve 9300.  I have recently installed Office 2013 (and Windows 8) on my PC and now cannot sync my BB with Office (calendar, notes and contacts only).  Email works fine.  The dialog box says that the BB cannot detect the PC.Smiley FrustratedSmiley Frustrated


Is this a coincidence? Can anyone please suggest any help or contact details of BB that could help me.


Many thanks for any suggestions!





Posts: 4,285
Registered: ‎07-26-2010
My Device: Q10/Q5/Z10/9930/9860/9310

Re: Synchronisation problems since Office 2013

Hey Jacane,


Welcome to the BlackBerry Support Community Forums.


Thanks for the question.


Currently Outlook 2013 is not supported in BlackBerry Desktop Software.  I do not know when it will become supported.  


This would be the main reason why you're having trouble synching.


Let me know if you have any more questions.





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