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New Member
Posts: 1
Registered: ‎04-03-2013
My Device: Bold 9900
My Carrier: O2

Synchronising with Outlook - Error at Line 131

Hi.  Am trying to get my Bold 9900 to synchronise organiser with Outlook.  It starts and then gets seven items in and comes up with an error message: "Program error at line 131 in.\Error.cpp".

 

Researching here and elsewhere it appears it is a longstanding issue, something to do with recurring appts.  There's a Knowledge Base article (KB32032) from Aug 2012 with no solution but a suggested work around (involving deleting the relevant recurring appts from Outlook). 

 

I've tried the workaround but its still not working.

 

Has anyone got around this issue in an effective way??

 

(PS Please don't lapse into "techy" - you'll lose me after about three words!) 

New Contributor
Posts: 6
Registered: ‎04-03-2013
My Device: bold 9900
My Carrier: t-mobile

Re: Synchronising with Outlook - Error at Line 131

I have the same problem.  I replaced my 9900 with a replacement 9900 and cannot sync my calendar - never had this problem with my previous 9900

New Contributor
Posts: 6
Registered: ‎04-03-2013
My Device: bold 9900
My Carrier: t-mobile

Re: Synchronising with Outlook - Error at Line 131

Hi.  I messaged yesterday that I had the same error @ line 131 issue (could not sync calendar entries that have reoccurence in their make-up).  Non-reoccuring items did sync.  Blackberry support was absolutely of no use (3 hours on the phone with them resulted in absolutely no solution)

 

Today i did all sorts of stuff to overcome or bypass the problem, but basically could not solve it.  SO....I uninstalled BB desktop software - and then re-installed it....problem solved!  Don't ask how or why.....but it worked for me

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New Contributor
Posts: 6
Registered: ‎04-03-2013
My Device: bold 9900
My Carrier: t-mobile

Re: Synchronising with Outlook - Error at Line 131

uninstall the BB desktop software - and then reinstall it. It solved the problem (exactly the same problem) for me - but I don't know why. Good luck
New Member
Posts: 1
Registered: ‎06-10-2013
My Device: 8310
My Carrier: vodafone

Re: Synchronising with Outlook - Error at Line 131

Hi, I have 3 BB, 8310, 8520 and 9900, since I install 7.1.0.39 and followings, I have same problem with all devices. I have tried, on PC and laptop, as suggested, to re-install, with no use. Address, Notes, activity oK but Calendar-Sync stop after 7 records... How long do you think it will take to fix the problem?