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New Contributor
Posts: 3
Registered: ‎12-27-2011
My Device: Bold 9700
My Carrier: T-Moble

Synchronization Problem on Bold 9700

Can some one offer advice on a message I am getting when I try to synch my Bold 9700 with Desktop Manager on Win7 platform?

 

"A program error at line 131 in .\Error.cpp"

 

THANKS!

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New Contributor
Posts: 3
Registered: ‎12-27-2011
My Device: Bold 9700
My Carrier: T-Moble

Re: Synchronization Problem on Bold 9700

Adding log file information....

 

09:33:07.137 Engine working - message event complete for messageId 15003 Read 79 records
09:33:07.138 Engine working - message event complete for messageId 15003 Read 80 records
09:33:07.211 End Sync with Error 2 
09:33:07.211 Error Information: 14005 (000036b5) (KnownErrorWithLocalizedText), Description: A program error occurred at line 131 in .\Error.cpp. Please report this error by sending a log to technical support., File: .\Error.cpp, Line: 131
09:33:07.211 Ending Sync Status Checks
09:33:07.212 Engine working - message event complete for messageId 13000 
09:33:07.251 Sync Engine Completed (14005)
09:33:07.252 Sync completed at 09:33:07 AM on 10/23/12
09:33:07.252 Sync completed at 09:33:07 AM on 10/23/12