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BlackBerry® OS Smartphones

New Contributor
Posts: 3
Registered: ‎08-19-2012
My Device: 9780
My Carrier: China Mobile

Synchronization completed - but cannot find a few new entries on my phone on the computer!

hi, i think my Blackberry Desktop Software just got an update (i don't know where to find the version number).  I am using 9780 with software version 6.0 bundle 2921.


In Synchronizing with outlook, i set the contacts to "two way" (tried one way from device to computer too).  It synchronised ok.  Afterwards, I go to outlook and opened all the PST files with contacts.  I couldn't find a few latest contact entries on my phone there.  The synchronisation obviously was not successful.


I suspect the desktop sofware synchornised to a PST file that I am not aware of.


Any suggestions?  By the way, I looked at the help documentation and it asked me to go to advanced section of the configure of the organiser.  It says there is a tab called "folders" but it was not actually there (there are fields and filters only).