07-22-2014 01:32 PM
When synchronizing the calendar, contacts and tasks between Outlook and my Curve 9320 I get the error message Caught_com_error exception. Description(): (null): Error(): -2147319779 (0x8002801D): ErrorMessage(): Library not registered.: Source(): (null).
I am using the BB Desktop Software version 7.1 Bundle 2814 and Outlook 2010.
Who can help to resolve this problem?
07-23-2014 12:04 AM
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Unfortunately, it contains nothing useful...but at least you know that they already know about it.
07-29-2014 02:44 PM
Publicly, the only way to receive an update is to wait for the KB to be updated and re-published; there is no bug tracking information that is publicly available. What the KB states will remain the complete information set available to the public until it is updated by BB.
I know that's now what you want to hear, but that is the way it is.
Something you might though want to try is this:
It starts with a process for cleanly starting over, and there is some discussion, and there is also a post (15) with links to older Desktop Software versions, if those are needed. Note that this is not, by any means, guaranteed to work...but it has worked for many to resolve issues they are having.