06-24-2011 07:00 AM
I'm trying to synchronize some music from iTunes, but I get an error:
"BlackBerry Desktop Software received an error whilst transferring media. Check your device and try again"
The device is connected, as I can browse to it.
Any thoughts. I only bought it yesterday, and it has the latest build.
06-24-2011 04:50 PM
mmm sounds to me while making transfer got an error, this is probably happen for two reasons:
* While transferring data got an unespected error
*one or some of the data are corrupted
Try to transfer again and see if the error prompt in the same specific media file,change the usb cable try to use other ports see if any of the media files is corrupted
I hope this will help you
02-24-2012 08:43 AM - last edited on 02-24-2012 08:52 AM by LiamB
Thanks for this advice.
Re: "Try to transfer again and see if the error prompt in the same specific media file,change the usb cable try to use other ports see if any of the media files is corrupted"
I have done this quite a few times, and the error happens in the same place each time.
How do I "see if any of the media files is corrupted", and then how do I fix that if it is the case?
01-08-2013 09:55 PM
I hit this RIM bug today as well, here is what I did:
1) Close BBDM and iTunes
2) Connect your PB via USB *or* enable WIFI file sharing and use your IP to connect to your device
Note: If it asks you for a username and password on Windows, the Username: playbook, Password: Your device pwd.
3) Copy the songs you placed on your PlayBook to your PC drive
Note: This seems to happen if you manually copy songs to your device
4) Restart BDM
5) Uncheck all songs under playlists / Artists / Albums and press Sync
Note: It will start removing all your music, thats fine
6) After done, just re-sync using your PlayList.
It should work. My theory (as far as I'm willing to invest one at this point) is that the app freaks out when you have media copied to incorrect folders or the music files are corrupt.
I hope RIM outsources this software