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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎11-22-2008
My Device: Not Specified

Synchronization problem

Hi there anyone,


Just setting up my new BB Bold to talk to my computer. Can transfer media and do backups via USB but when it come to trying to sync the two I get an error message that the computer is not connected to the internet (when it clearly is)Message is as follows :-


'The computer must be connected to the Internet in order to initially ocnfigure synchronization. Please ensure that you ar able to connect ot the Internet and try again'


This might be a related problem but I have also just noticed that the computer is registering two Blackberys Blackberrry 1 (E) and Blackberry 2 (F)
E has 123Mb of used space and seems to be an empty file as it where  and F has 647Mb and all the files I ahve transferred etc 


Any thoughts anyone? Thjis feesl like a long day in progress