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Contributor
Posts: 10
Registered: ‎06-20-2012
My Device: Bold 9780
My Carrier: Movistar
Accepted Solution

Synchronize Outlook 2013 with BB 9780

Dear, I can not sync BB 9780 with Outlook 2013. Tells me that "there is no default mail client or the current mail client can not perform the request courier. Run Microsoft Outlook and set it as the mail client default "and check this post and email as default, but still the same message keeps appearing. Someone could help me solve this problem? Thank you
Details: Windows 7 (x64) Outlook 2013 and BB 9780 with Version 6.0.0.600

Hall of Famer III
Posts: 58,176
Registered: ‎11-28-2008
My Device: DTEK50 (AAH108), PRIV (AAH995), Z10/Z30/Q10 (10.3.2.2813), Playbook (2.1.0.1917)
My Carrier: TMobile USA

Re: Synchronize Outlook 2013 with BB 9780

Hello,

 

Unfortunately, Outlook 2013 is not compatible with the Desktop Software. Refer:

Good luck!


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Contributor
Posts: 10
Registered: ‎06-20-2012
My Device: Bold 9780
My Carrier: Movistar

Re: Synchronize Outlook 2013 with BB 9780

Thank you very much for your answer.
Greetings.

New Contributor
Posts: 6
Registered: ‎09-14-2014
My Device: Blackberry Curve
My Carrier: Bell

Re: Synchronize Outlook 2013 with BB 9780

I have been able to sync all of my Outlook 2013 data (calendar, tasks, contacts, notes) to my Blackberry Curve using Blackberry Desktop. This was done on a new installation of Windows 7. In this case, Outlook was configured without email support. I didn't do anything differently during the set-up process - I followed all of the same steps as I did when I was using Outlook 2003. Perhaps creating a new Windows user account and/or reinstalling Outlook and Blackberry Desktop and then configuring Outlook without email support would resolve any issues that others are having. Or perhaps recent updates to both pieces of software have resolved these issues.

Contributor
Posts: 10
Registered: ‎06-20-2012
My Device: Bold 9780
My Carrier: Movistar

Re: Synchronize Outlook 2013 with BB 9780

Thank you very much for your answer. A previous answer told me it was not compatible desktop and outlook 2013. so you see a new update to correct that. I'll try. Thanks again.

New Contributor
Posts: 3
Registered: ‎01-03-2015
My Device: Bold 9870
My Carrier: EE

Re: Synchronize Outlook 2013 with BB 9780

I was, until a few weeks ago, happily using BB Desktop v7 under Windows 8.1 with Outlook 2013. But now BB Desktop says my Organizer is not supported and a DLL is missing...  So something's changed which I haven't actioned; I suspect it's an automatic Office 2013 update that's caused the failure..