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New Contributor
Posts: 6
Registered: ‎08-08-2009
My Device: Not Specified

Synchronizing

Hello I am Jitendra Jhaveri and using Bold 9900 device with os7.

While synchronizing the contacts and memo calendar etc. With Outlook on my computer I get following Error message

"CRT ranRec:get Linked Record ID:invalid Linked record ID " I even re installed the Desktop manager but still not getting through. I haven't sync my device since long time please suggest the solution.

Regards

Jitendra Jhaveri

Trusted Contributor
Posts: 115
Registered: ‎12-28-2012
My Device: Bold 9900

Re: Synchronizing

Backup your contacts on outlook

delete them  all

and try to do a one way sync to outlook and see if your still receive the error



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New Contributor
Posts: 6
Registered: ‎08-08-2009
My Device: Not Specified

Re: Synchronizing

Hello thank you for the suggestion, does this problem arise often or it's just arised please advise.

Jitendra Jhaveri

Super Contributor
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray
My Carrier: Dhiraagu Maldives

Re: Synchronizing

some of your contacts have a blank image which is attempting to save a new image for the same... 

 

KB31008http://www.blackberry.com/btsc/KB31008

 

Are you doing a one-way sync or two-way... if one-way.. is it device to outlook or from outlook to device?

.RoCkInG dUdE.
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Trusted Contributor
Posts: 115
Registered: ‎12-28-2012
My Device: Bold 9900

Re: Synchronizing

it should not arise often, it could corruption in your contacts



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Super Contributor
Posts: 484
Registered: ‎01-10-2011
My Device: Xperia Ray
My Carrier: Dhiraagu Maldives

Re: Synchronizing


JohnPiz wrote:

it should not arise often, it could corruption in your contacts


It's not most likely a corruption.. but it causes due to blank contacts as in the KB article which is mentioned. Smiley Happy

 

.RoCkInG dUdE.
Trust Your Technolust | Do not PM for any support
If a solution received, please hit on to show your support.