01-02-2013 08:41 AM
Hello I am Jitendra Jhaveri and using Bold 9900 device with os7.
While synchronizing the contacts and memo calendar etc. With Outlook on my computer I get following Error message
"CRT ranRec:get Linked Record ID:invalid Linked record ID " I even re installed the Desktop manager but still not getting through. I haven't sync my device since long time please suggest the solution.
01-02-2013 08:47 AM
Backup your contacts on outlook
delete them all
and try to do a one way sync to outlook and see if your still receive the error
01-02-2013 08:52 AM
some of your contacts have a blank image which is attempting to save a new image for the same...
KB31008 - http://www.blackberry.com/btsc/KB31008
Are you doing a one-way sync or two-way... if one-way.. is it device to outlook or from outlook to device?
01-02-2013 08:59 AM
it should not arise often, it could corruption in your contacts
It's not most likely a corruption.. but it causes due to blank contacts as in the KB article which is mentioned.