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New Member
Posts: 1
Registered: ‎07-17-2012
My Device: Torch 9800
My Carrier: AT&T

Syncing a calendar item

Help! Out of the blue, my Desktop manager and BB Torch cannot sync my Outlook calendar. I keep getting the same error, that a recurring event from 11/10/11 could not by synchronized, and that I have to remove it and try again. I have removed it from both my BB and my Outlook. I have deleted the backed up files. I have re-booted my phone. I have uninstalled Desktop manager and reinstalled it. I STILL get the message and cannot sync the calendar, the #1 thing I need to do! What next?

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Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Syncing a calendar item

Hi DeborahGonzalez and welcome to the BlackBerry Support Community Forums!

 

When you reinstalled the BlackBerry® Desktop Software, did you download the latest version?  If not, its available from http://www.blackberry.com/desktop

 

What is the exact error message you are getting when synchronizing and what version of Microsoft® Outlook® are you currently using?

 

Thanks.

 

 

-CptS

 

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