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New Contributor
Posts: 6
Registered: ‎09-10-2010
My Device: 8830 World Edition
My Carrier: Bell

Syncing between Outlook and phone.

 When I sync between Outlook 2007 and my phone Torch 9810. It asks me to delete my past entries in the calendar on Outlook.

How do I stop deleting calendar entries on my desktop.

I have changed the settings on my phone to keep calendar entries forever.

 

Thanks,

 

 

CCBJBCAB

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Syncing between Outlook and phone.

Hi CCBJBCAB,

 

This is happening because you likely had previous messages that were removed from your BlackBerry® smartphone's calendar before changing the setting to Keep Forever.  Due to this, the BlackBerry® Desktop Software will prompt you to delete these messages from Microsoft® Outlook®.

 

From the BlackBerry® Desktop Software, go to Organizer then choose "Configure..." next to the Calendar option.  Choose "Upcoming calendar entries only", click ok then synchronize again.

 

Let me know if this works for you.

 

Thanks.

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

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Contributor
Posts: 44
Registered: ‎08-31-2011
My Device: Z30
My Carrier: Bell

Re: Syncing between Outlook and phone.

Thanks for you input. I tried this and it asked me to delete entries on the desktop outlook from 29 June up to 2 July.

When I put it back to all calendar entries it did not ask me to delete any entries.

 

This only started to happen when I did the latest upgrade to the desktop manager.

 

Thanks

 

ccbjbcab1

Retired
Posts: 3,198
Registered: ‎01-27-2010
My Device: BlackBerry Z10

Re: Syncing between Outlook and phone.

So to clarify, is it not asking you to delete calendar appointments at this point?

 

Thanks.

 

 

-CptS

 

Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp

Be sure to click Kudos! for those who have helped you.

Click Solution? for posts that have solved your issue(s)!

Highlighted
Contributor
Posts: 44
Registered: ‎08-31-2011
My Device: Z30
My Carrier: Bell

Re: Syncing between Outlook and phone.

At this moment it is not asking me to delete calendar entries.

Shall check over the next few days.

Thanks

 

ccbjbcab