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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎04-26-2010
My Device: Blackberry Bold 9700
My Carrier: A T & T

Syncing saved Blackberry computer to new Blackberry Bold 9700

My old Blackberry 9700 died but I had all the contacts/settings synced on computer using Blackberry Software.  Just inherited a friend's used Blackberry 9700, so now need to sync my old info to this 'new' but used phone.  And how do I delete all old info from this phone before adding my info.. Where do I start? Also where can I find PIN # for this phone?

Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Syncing saved Blackberry computer to new Blackberry Bold 9700

Hello klfq



Please refer to this article :


KB28225 : BlackBerry smartphone must be security wiped before transferring ownership


Perform a Security wipe it will delete anything related to previous user , after a wipe you can start all over again using your own BlackBerry ID .


To know the device PIN , Homescreen > Options > Device and Status Information > you can find your device pin Or press and hold alt +  aA^ + H a screen will popup which will show the device information .


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