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BlackBerry® OS Smartphones

Posts: 16
Registered: ‎07-19-2010
My Device: Q10
My Carrier: Vodafone

Syncing with Desktop 7

Since latest update, so slow or freezes....RIM please do something!

Posts: 2,795
Registered: ‎05-10-2010
My Device: BlackBerry Z10 smartphone

Re: Syncing with Desktop 7

Hi heathiemj,


Could you provide more information on the issue you are having with the BlackBerry® Desktop Software please? Do you receive any error messages? Please try uninstalling the BlackBerry® Desktop Software then reinstalling it and testing again. This KB article should help you uninstall the BlackBerry® Desktop Software. "How to perform a clean uninstall of the BlackBerry Desktop Software" http://bbry.lv/HVraPb 


Hope this helps.



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