12-07-2008 08:18 PM
I have loaded up the Blackberry destop manager on my computer. In trying to reconcile e-mails between my BB Bold and my desktop, the option to reconcile is greyed out in the Blackberry desktop manager. How do I get the reconcilation process to work?
12-07-2008 08:22 PM
If you have a BIS data plan you can't.
The only way to sync mails is under BES, (any exchange server).
12-07-2008 09:28 PM
What do you mean by BES, (any exchange server)? I am trying to reconcile my work e-mail, which I assume comes through some sort of exchange server. Does it have to be BES, or will any exchange server work? thanks.
12-07-2008 09:43 PM
12-07-2008 09:52 PM
Finally, an explanation. No one at work can explain this. We are all under the impression that BES is a blackberry service one must purchase. No one has related this to any exchange server. How does one go about re-confguring the Blackberry destop manager to set itself up as BES? What information from our corporate email system is required to set up the BES option in the BB desktop manager?
Thanks for your help.
12-07-2008 10:02 PM
Let me explain something, maybe your company have a server, but maybe is not a Exchange Server.
you need to buy a exchange server, or there are a lot of companys offering the service, you can make a simple search in google typing exchange server for blackberry.
But the connection is over the air between the devices (yours and yours co-workers) and the server, is not with the Desktop Manager.
12-07-2008 11:11 PM
When i said any Exchange for blackberry , this includes Microsoft exchange