07-21-2013 08:59 AM
i am using a BB Torch 9810, tried to download the BBM 7.0.1 with Voice on my device but it says that this is unavailable for this device . since this is a high end handset this should be supporting this application. Please advise on how this could be resolved. The software for the device is also upto date .
07-21-2013 10:38 AM
Welome to BlackBerry Support Forums
The problem is not with your device model , but BBM7 is not available where you're located ( your profile shows Airtel - India ) , In few countries BBM 7 is currently not available. Meanwhile you can enjoy BBM6.2 or try BBM 8 from Beta Zone .
07-21-2013 11:01 AM
07-21-2013 11:16 AM
My friend it is true ! Please check this BBM catalog page and see if your country is in " Supported Country ' where BBM7 is available .
Since my friend has downloaded this on her BB Curve Model 9360.. She is on Vodaphone network . Can you please clarify given this situation .
Your friends must have Installed from other sources which is not official or legit !
07-21-2013 11:24 AM
07-21-2013 12:02 PM
I also have seen this on bothe their phones and it was downloaded from the app world itself .. So 100% legit and official ..
I will highly appreciate if you give me a link which shows BBM7 from BlackBerry App World for Indian Users ! ! !
Maybe true .. But how can you explain the fact that Not only 1 but 2 of my friends have downloaded this and are using Voice over BBM .
Useyourfavorite Searchengine , you'llfindmanyprivatewebsiteswhichofferthis , ButasIalreadysaidthosearenotlegitandnotanOfficialpushfromBlackBerryAppWorldorAnyBlackBerryWebsite.
I'm not here to prove anything but what is true is always true ! BBM 7 which offer Voice call over wifi is not available for India , and if you even Install BBM 8 from Beta Zone ,But it will not offer BBM Voice Call over wifi . It will allow other features except WiFi calling .
As I already said it is not your device problem but restriction from local Govt. Which don't allow this feature ( WiFi Calling )
Do let me know if you have any question.
07-21-2013 11:46 PM
07-22-2013 02:54 AM
I think you misunderstood my post , As I already said Officially and currently BBM7 is not available in India , go through the above link and re-check if India is in supported Country list as I already posted Or please share a link with us which shows BBM7 is officially available from BlackBerry to download and install for users which countries were not in that supported country list .
But I have also downloaded this on a BB9360 handset from the app store myself and have also used the Voice over wifi .. In india ,
This is somthing new came up from your side .. On your previous post you said your friend had a 9360 !
So my friend please have the facts verified before you just offer an explanation..
I already have the facts and also verified and posted the same in front of you ! Check the official BlackBerry App World BBM page .
But if you are so confident then Uninstall BBM 7 from your Curve 9360 , go to Options > Device > Application Management > Delete BBM 7 from that list , then try to reinstalling it again from BlackBerry App World and see if it allow BBM7 for your curve 9360. But that being said , you pay your Carrier for all formal support so please call Airtel India and confirm with them if Currently BBM 7 is available for Indian users.
The question is that if possible on the BOld and Curve why not on the Torch ??
Can't say about future But Currently BBM 7 is Officialy not available for any BlackBerry Models in India . It is not a problem with BlackBerry , BlackBerry will always abide by local laws and will never push those content where any such features are not allowed .
10-04-2013 02:36 PM
i also agree rajat786. This world application is unavailable.....
What is your issue ? Which world application is unavailable and where ?
User rajat786 is located in a country where BBM7 is not officially released and that is the reason he was not offered BBM7 in BlackBerry world . So are you also located in such country where BBM 7 is not yet available ? Have you checked the Catalog page to check if your country is in supported country list ?