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BlackBerry® OS Smartphones

Posts: 29
Registered: ‎12-17-2012
My Device: Blackberry 9800
My Carrier: Etisalat NG

TORCH 9800

If I slide down my torch fone . The screen would stop displaying and sometimes if it's slided up , please what could be the problem ?? Thanks
Elite II
Posts: 8,981
Registered: ‎01-05-2009
My Device: BlackBerry PRIV
My Carrier: Rogers

Re: TORCH 9800

It's hard to say what the problem might be or even if it's related to software or hardware.


Let's start with a battery pull.  If it's a software problem, the battery pull should resolve it.  Remove your battery while your phone is powered on then replace it.  Please note that if it's related to a hardware issue, we'll be unable to help you here.  You would then have to call Etisalat for resolution.



Let us know if that helps you.  Smiley Happy

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