09-09-2009 06:47 AM
I feel regret to get this phone - no matter how good it is - if the trackball is not working well - what's the point of getting this?
And RIM here in Hong Kong can do nothing here...in view of a malfunction Tour 9630!
09-09-2009 09:52 AM
I assume, like some others, you are having the trackball problem of scroll to the left?
That is a hardware problem which some 9630 devices seem to have, and other 9630 devices don't seem to have.
Some have been able to exchange their 9630 for another 9630 from their retailer and were able to get one which did not have that problem. I would suggest you attempt to do the same.
Apparently, it is not a software issue so upgrades on the OS won't fix it, or at least that is what I have been told.
PIN: C0001B7B4 Display/Scan Bar Code
PIN: C0005A9AA Display/Scan Bar Code
09-09-2009 08:13 PM