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New Contributor
Posts: 2
Registered: ‎04-08-2013
My Device: bold
My Carrier: sprint

Tel Nav update error msg "JVM Error 545"

dowloaded tel nav update and after re boot rcvd subject msg on a white screen background and device completely frozen. Several resets and no change.

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Elite II
Posts: 7,974
Registered: ‎06-01-2012
My Device: Curve
My Carrier: BSNL

Re: Tel Nav update error msg "JVM Error 545"

Hi dreuer

 

Welcome to BlackBerry Support Forums

 

If its just after installing that particular application , Its hard but first you should try to boot your device in safe mode .If it works then you can uninstall that particular application depending on your OS version from Options > Device > Application Management ,

KB17877How to start a BlackBerry smartphone in Safe Mode

 

If it fails then you have to use the application loader to reload the OS , for help refer to this Knowledge Base :

 

KB10144  : How to force the detection of the BlackBerry smartphone using Application Loader

 

You can find more information here :

KB12077 : "JVM error 545" appears on the BlackBerry smartphone

 

try it and let us know.

 

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