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BlackBerry® OS Smartphones

New Contributor
Posts: 2
Registered: ‎09-27-2013
My Device: Torch 9800
My Carrier: Morocco

Telephone blackberre 9800 I lose my battery

Telephone blackberre 9800 I lose my battery.
I bought a new battery but the phone does not know

Posts: 2,283
Registered: ‎09-09-2010
My Device: BlackBerry Z10 Smartphone

Re: Telephone blackberre 9800 I lose my battery

Hey sakata,

Welcome to the BlackBerry® Support Community Forums.


The problem may be with the battery, I would suggest testing the battery in a different BlackBerry 9800 smartphone to help determine the cause.


Let me know if you have any other questions.




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