10-20-2013 06:52 AM
I have a BOLD 4, Blackberry 9900, the battery gave me problems earlier so i replaced the battery. Now when i insert the new battery in the phone the phone does not start up, instead the Red loght blinks for 5 times rapidly and then it again becomes dead. this happens after every 10 seconds. Kindly help me.
10-20-2013 02:46 PM
Hi and Welcome to the Community!
Please try this sequence...note that, throughout the entire 4h15m process, your BB must remain directly connected to a known-good wall charger (not PC USB, not a cradle):
This has been known to "kick start" some BBs.
It is also possible that your battery or BB has experienced a problem...to test, this sequence is needed:
The results of this will indicate if it's your BB or your battery that has the problem. Note carefully please that "new" and "know good" are not necessarily the same things. While rare, a "new" battery certainly could be defective. Rather, the simplest (and least costly, btw) method to conduct this test is to find someone with an identical BB who has no issues...trade batteries and see what happens.
Good luck and let us know!
10-21-2013 10:34 PM