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New Contributor
Posts: 2
Registered: ‎03-20-2010
My Device: Bold 9700
My Carrier: T-mobile
Accepted Solution

Text Message / Contact Info

Hello eveybody.

This is my first post and my first BB, I have tthe BB Bold 9700 with T-Mo. Here is my question:

 

How do I configure the BB to display the contact info on the text message. When ever I get a text message it just shows the phone number not the name, however when I connect to my home wi-fi, the name populate the text messages but when I dissconnect from the WI-FI the names go away and the phone numbers appear...I must have done something stupid when I was setting up my contacts and or WI-FI

 

Any comments and or suggestions will be greatly appreciated.

 

Cheers

Brad:smiley    happy:

Super Contributor
Posts: 366
Registered: ‎07-28-2009
My Device: Bold 9700
My Carrier: Rogers

Re: Text Message / Contact Info

Check that your Security Options aren't set to block the name from displaying ... 

 

Options -> Security Options -> Encryption 

 

Go to "Include Contacts" and set to "No" 

 

Hope this helps. 

Cheers!

New Contributor
Posts: 2
Registered: ‎03-20-2010
My Device: Bold 9700
My Carrier: T-mobile

Re: Text Message / Contact Info

I installed version .545 and now the name appears in the text message,

Super Contributor
Posts: 366
Registered: ‎07-28-2009
My Device: Bold 9700
My Carrier: Rogers

Re: Text Message / Contact Info

Glad you found a way to fix it ... and thanks for posting it in case others run in to the same issue Smiley Happy

 

Cheers!