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BlackBerry® OS Smartphones

New Member
Posts: 1
Registered: ‎12-20-2010
My Device: Torch 9800
My Carrier: AT&T

Text Messaging Shortcuts no longer working

Device info


Torch 9800 v6.0.0.246, Platform

File Free: 300545776

Did battery pulls while both powered off and powered on.


I just updated today to the new version, and since the update my messaging shortcuts ('t' for top, 'b' for bottom) are no longer working while in a conversation in Text Messages.  When I'm looking at the Text Messages inbox, I can use them.  When I'm looking at at my Desktop (enterprise e-mail) inbox, I can use them.  When I'm in an e-mail, I can use them.  They just do not work inside text message conversations.  I can still use the 'Space' shortcut to jump down a page, but am wondering why other keys would have stopped functioning.  'f' for forward and 'r' for reply don't work either, the only button that does anything is 'Space.'  Any ideas would be appreciated.