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BlackBerry® OS Smartphones

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New Contributor
Posts: 9
Registered: ‎01-17-2011
My Device: 9800
My Carrier: at&t

Text Msg - Uncaught exception??

i can send/receive texts, but only from contacts or phone screen.  i also have texts set up on my at&t account.

 

however, when i hit the text message icon i get this message: Uncaught exception: java.lang.IndexOutOfBoundsException

 

what is that and why can't i get in that icon??

Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Text Msg - Uncaught exception??

Try battery pull, when device is on remove the battery, wait a minute and turn the battery back to the device.

 

If it does not help then backup all sensitive data with BlackBerry Desktop Manager and wipe the device memory.

 

After that restore data you saved during backup.

New Contributor
Posts: 9
Registered: ‎01-17-2011
My Device: 9800
My Carrier: at&t

Re: Text Msg - Uncaught exception??

doesn't work, but thanks

Developer
Posts: 5,339
Registered: ‎09-20-2008
My Device: ***
My Carrier: ***

Re: Text Msg - Uncaught exception??

There's something wrong with RIM OS (operating system).

 

If battery pull (restart) did not help, then there is a block of information stored on the device which causes this problem in native RIM OS application.

 

Usually it can be fixed via wiping memory (with previous selective backup of data) and restoring data step by step.

 

If it is not easy for you do not do this, ask someone who is more experienced in this field.