08-06-2011 10:24 PM
08-07-2011 12:24 AM
If your query is resolved then please click on “Accept as Solution”
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08-07-2011 12:32 AM
08-07-2011 04:56 AM
08-07-2011 05:36 AM
Download and install latest firmware in PC, connect your bb with desktop manager and make backup . Now reload OS with out backing up any data (as factory setting ) once you finished it go to backup and restore in desktop manager select advance >File select the file you have backup , now you can see all the content in "Desktop File Databases", select which you want to restore to your device and move it to "Device Databases" ..
note : Do not restore settings and configurations .
You have to configure your emails again .