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BlackBerry® OS Smartphones

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Visitor
Posts: 1
Registered: ‎01-14-2011
My Device: Blackberry Torch 9800
My Carrier: AT&T

Text messages

I cannot send pictures in text messages or recieve forwards but every other non multimedia text is working fine. I have called att and have the proper data plan does anyone know what may be the problem. alos i get no sound with my forwards. Im new to the smartphone age. LOL

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Posts: 94,255
Likes: 24,337
Solutions: 6,331
Registered: ‎04-01-2008
My Device: Passport • Z30 • Z10 • Torch9850 • Playbook
My Carrier: Verizon

Re: Text messages

 

On your BlackBerry device, go to:

 

1. Options > Advanced > Host Routing Table > Menu > Register.

2. Resend your service books from your carrier BIS site:
From your handheld device:   http://www.blackberry.com/btsc/KB15402

 

Go to the Personal Email Set Up icon and log in. Then under Help!, select Service Books, then select Send service Books.

 


From your desktop PC:  http://www.blackberry.com/btsc/KB02830
North American Carriers - scroll down to select your carrier
WorldWide Carriers - Find your carrier on the list

3. With the BlackBerry device powered ON, remove the battery a few seconds and then reinsert the battery to reboot. This reboot, even if you have already done this, is often needed to install the service books.

 

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