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New Contributor
Posts: 8
Registered: ‎11-12-2011
My Device: Storm2 (Sent to RIM, Waterloo- for repair or repalcement)
My Carrier: GCI Inc. ( Anchorage, Alaska)

Text msgs deleted

After finding out photos had been deleted I see that text messages have been deleted also. I would like to undelete or recover text msgs. What are my options? Thank You
Forums Veteran III
Posts: 3,803
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Text msgs deleted

Do you have a recent backup from the desktop manager?

Do you use blackberry protect?

 

If not, those are the only 2 ways to restore text messages.

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Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
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New Member
Posts: 1
Registered: ‎12-26-2012
My Device: Bold 9990
My Carrier: AT&T

Re: Text msgs deleted

Similar issue - the BB Protect jusdownloaded last wknd, phone froze up and on restart the "text messages" folder has disappeared from any view.  I can see text messages if I happen to search through contacts, but they are not showing in any message folder. How do I recover (or un-hide if it somehow was hidden) the "text message" folder

New Contributor
Posts: 8
Registered: ‎11-12-2011
My Device: Storm2 (Sent to RIM, Waterloo- for repair or repalcement)
My Carrier: GCI Inc. ( Anchorage, Alaska)

Re: Text msgs deleted

Can I retrieve my text msgs from a BlackBerry server? I do subscribe to BIS through my service provider. Would my wireless provider have in storage, SOMEWHERE, my entire history of use?
Forums Veteran III
Posts: 3,803
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Text msgs deleted

Nope.  Without having a backup using the desktop manager or blackberry protect, those text messages are gone.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________
Forums Veteran III
Posts: 3,803
Registered: ‎12-29-2011
My Device: Z30 / Playbook

Re: Text msgs deleted

@thyland:

for the missing text icon, try this:

http://supportforums.blackberry.com/t5/BlackBerry-Bold/Text-icon-is-missing/m-p/1425235/highlight/tr...

 

http://supportforums.blackberry.com/t5/BlackBerry-Torch/Torch-9800-missing-TEXT-MSG-icon/m-p/947499/...

 

you may have to reload the OS if unhiding the icons doesn't show it.

________________________________________________________________
Please click the Thumbs Up icon if this comment has helped you!
If your issue is resolved, please click the solution button on the resolution!
Every BlackBerry should have BlackBerry Protect, get it now! | Follow me on Twitter | Bring Back BBM Music!
________________________________________________________________