05-05-2012 02:22 PM
05-17-2012 09:25 AM
Welcome to the BlackBerry Support Community.
Reloading your BlackBerry® Device Software should resolve the issue with the browser display on your BlackBerry® Bold™ 9780 smartphone.
For further instructions performing a clean reload of your BlackBerry® Device Software, please see the following KB articles.
For Windows®: "How to perform a clean reload of the BlackBerry Device Software for Windows" http://bbry.lv/GI9beY
For Mac: "Perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software on a Mac computer" http://bbry.lv/J0UN1U
Please test to make sure the issue has been resolved before restoring any data from your backup file.
Hope this helps.
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