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New Contributor
Posts: 5
Registered: ‎08-13-2009
My Device: Not Specified

The INFAMOUS Error 1904

[ Edited ]

Yes, I too cannot use the "Blackberry Desktop Software ( 4.7 or any other version )".  I get all the same errors that I keep finding many others are getting.  Microsoft's fault.. Blackberry's.. I really don't care, I would just appreciate some software that WORKS so that I can use the Blackberry 8900 Titanium that I paid for.  I am using Vista Ultimate 64-bit ( FULLY UPDATED!!! )

 

Here are the errors preventing me from INSTALLING this well thought out product:

 

GWApi.dll

 

GW.dll

 

DesktopSetup_pb.dll

 

 

I have read and attempted the 'solutions' from several threads on several different forums, including:

 

this one - http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=2...

 

this one - http://www.appdeploy.com/messageboards/tm.asp?m=34392&mpage=1&key=&#34392

 

this one - http://www.coveo.com/en/support/techcorner/ces3/Error%201904%20Module%20%5Bfilepath%5D%20failed%20to...   ( these ppl have the same prob dif product.. so its obviously Microsoft's fault, still why does Blackberry not take this as and the prior feedback as a 'clue' and CHANGE THE SOFTWARE!!! )

 

followed up with this one - http://forums.techarena.in/windows-xp-support/721509.htm

 

sigh.. this one - http://www.technologyquestions.com/technology/windows-vista/222383-blackberry-dsktp-mgr-4-3-error-19...

 

and this one - http://supportforums.blackberry.com/rim/board/message?board.id=BlackBerryDesktopSoftware&thread.id=1...

 

which leads to this one - http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB03928&sliceId=2&docTy...  ( ugh ).

 

so ya..  after all that, here I am, still at square one.  any other ideas?  I'm even willing to use alternative software if I have to, but it should be able to perform every function.  FYI - Your customers should not be asked to dance around so many Holes.  If Microsoft is putting out a Bad product ( hmm ), yet it is used by nearly Everyone, perhaps certain common errors should tell Blackberry developers and decision makers to create a different piece of software that does not rely on something that causes so many people the same problems.  Perhaps it's time to start from scratch and make something new ( that works 80% of the time at least ).  The world is full of programmers, developers, free-thinkers that could do this ( and for free at that ).  Why can't you?

 

Any and all help is appreciated.  Thx in advance.  This is Quite Frustrating.... : )

 

 

---- edit ----  

and when I tried to post this on your forums, I get this:

Please address the following to complete the message posting:
  • Your post has been changed because invalid HTML was found in the message body. The invalid HTML has been removed. Please review the message and submit the message when you are satisfied.
I'm a web designer and developer, there was NO invalid code.

 

 

 

 ---- edit 

 

  also... when i try to use subinacl tool to register the dlls, running cmd prompt as admin after i install the tool i still get an error:   'subinacl' is not recognized as an internal or external command

 

 

 

Message Edited by esostigma on 08-13-2009 08:07 PM
Message Edited by esostigma on 08-13-2009 08:18 PM
Contributor
Posts: 10
Registered: ‎09-01-2009
My Device: Not Specified

Re: The INFAMOUS Error 1904

I so feel your pain - I just had the same thing happen to me ... after two clean uninstalls and installs.

 

I'm going to give up and return the blackberry if somedoesn't come to the rescue.

 

Bummer

Highlighted
New Contributor
Posts: 5
Registered: ‎08-13-2009
My Device: Not Specified

Re: The INFAMOUS Error 1904

ya... i never got any fix for it.  i still can't use it.  which means the only thing i can do is transfer files (thk god), i can't sync, install apps thru the computer, or any of the other features.
Guru I
Posts: 16,194
Registered: ‎07-23-2008
My Device: Torch 9850/ Playbook
My Carrier: VerizonWireless

Re: The INFAMOUS Error 1904

Hi,

 

8300 forums 8/10/09

 

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New Member
Posts: 1
Registered: ‎08-05-2010
My Device: 9700 Bold
My Carrier: Tmobile

Re: The INFAMOUS Error 1904

I ended up reinstalling my OS on the PC and working like champ....just a thought.