03-10-2013 09:57 AM
Hi and Welcome to the Community!
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
03-10-2013 10:40 AM
Thankyou for the advice. I tried that but still nothing. When i re-booted the red light was flashing until i entered the password. Not sure if this is connected. The buttons work however when the keypad is closed?
03-10-2013 11:01 AM
03-10-2013 01:40 PM
Sorry im new to this.No change as in still the same problem. I closed the keypad and found that the menu and return buttons worked when the keypad was closed.
03-10-2013 02:15 PM